How to purchase and redeem gift certificates (vouchers)

  • In order to purchase a Gift Certificate, you will need to purchase a product from the Explore Raw Online Shop
  • Payments can be made by direct bank transfer or paypal
  • Gift Certificates ordered through the Website will be delivered automatically by electronic means to the email address you specify at the time of order.
  • When ordering a Gift Certificate, you should ensure to enter the recipient’s email address correctly. Explore Raw cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the Gift Certificate.
  • Gift certificates are usually valid for 12 months – please check specific promotions
  • To redeem a gift certificate the buyer must contact Explore Raw by email to obtain the reduced booking fee for the class or event.
  • Gift Certificates will only be accepted if the user is listed on matching purchaser receipts held by the Explore Raw online store
  • Users (gift certificate recipients) will need to give the original purchasers details.
  • Gift certificates are not redeemable through the online shop
  • Gift certificates are not refundable nor can they be exchanged for other goods or services other than those specified.

 

To go back to Gift Certificates click here

 

 

Terms & Conditions for Gift Certificates (Vouchers)

Gift Certificates & Gift Vouchers are considered the same item and is used as an interchangeable term.

  1. EXPLORE RAW gift certificates (the ‘Gift Certificates’) may be purchased and redeemed only on Explore Raw website accessible at www.exploreraw.com (the ‘Website’).
  2. Gift Certificates may be purchased only in British Pounds Sterling and all purchases and/or any other ancillary transactions effected using the Gift Certificates will be made in British Pounds Sterling.
  3. Gift Certificates may be used only towards the purchase of eligible products listed on the certificate.
  4. One or more Gift Certificates may be used as full or part payment for Eligible Products.
  5. When a Gift Certificate is used, the balance on the Gift Certificate must be used in full before you can adopt a different method of payment
  6. If the order exceeds the amount of the Gift Certificate, the balance must be paid as indicated
  7. If the Gift Certificate is used for one or more Eligible Products of a lower overall price balanced will not be returned
  8. Gift Certificates may not be used to purchase or pay for Gift Certificates.
  9. Gift Certificates (or any balance on them) may not be exchanged or redeemed for for cash. Change will not be given.
  10. Gift Certificates are for personal use only and may not be transferred or assigned unless agreed in writing beforehand.
  11. Gift Certificates expire one calendar year from the date of purchase & issue and no purchases or transactions will be processed if a Gift Certificate has expired.
  12. Explore Raw is not liable for stolen, lost or destroyed Gift Certificates or Gift Certificates used without permission of the owner and, if a Gift Certificate is so misused, any value on it will not be returned to you.
  13. Explore Raw Ltd reserves the right to amend, change and/or waive these ‘Gift Certificates – Terms and Conditions’ at any time. If there is an inconsistency between any of the provisions of these Terms and Conditions and the Terms and Conditions of Supply and Terms and Conditions of the Website, the provisions of these Terms and Conditions shall prevail.
  14. If you have any enquiries please contact us at stephanie@exploreraw.com.

 

To go back to Gift Certificates click here.

Terms & Conditions for Promotional Codes

  1. ‘Explore Raw’ promotional codes may be obtained via email or print promotional material (the‘Promotional Codes’).
  2. Promotional Codes may be used only towards the purchase of qualifying items listed on our website accessible at www.exploreraw.com(the ‘Website’) and sold on the Website by Explore Raw (‘Qualifying Items’).
  3. Promotional Codes entitle you to a saving on new orders of Qualifying Items placed on the Website. Details of the applicable discount or saving entitlement and price calculation will be shown with the description in the email or print material providing you with the promotional code.
  4. A Promotional Code may only be used:in a single, new purchase order of one or more Qualifying Items (the‘Order’). Promotional Codes may not be used on any existing orders; and
  5. in the period of time specified in Explore Raw’s email or print material accompanying the Promotional Code (the ‘Offer Period’). The expiry date of the Offer Period for each Promotional Code is clearly shown [in/on] Explore Raw’s email or print material accompanying the Promotional Code and, after the expiry date, Promotional Codes are no longer valid.
  6. Explore Raw reserves the right not to process Orders where it determines that the Promotional Code used is invalid for the Order being placed.
  7. The placing of an Order is subject to availability and Explore Raw reserves the right to amend, withdraw or terminate the validity of any Promotional Code at any time.
  8. Promotional Codes may not to be used in conjunction with any other offer or promotion. [The Website is updated regularly and Promotional Codes may only be used in relation to clearly demarcated Qualifying Items at the time of placing the Order.]
  9. Promotional Codes may not be exchanged for cash, credit or Gift Certificates.
  10. Explore Raw reserves the right to amend, change and/or waive these ‘Promotional Codes – Terms and Conditions’ at any time.
  11. If you have any enquiries please contact us at stephanie@exploreraw.com

 

To go back to Gift Certificates click here.